How the Latest Training Techniques Can Boost Your Franchisees’ Performance
You can’t be successful unless your franchisees are.
It’s a cliché but for most franchises, higher franchisee sales mean greater percentage royalties for the franchisors. So you would think franchisors would have a vested interest in helping their franchisees to perform at a high level.

But in my experience as a franchise consultant, that’s not always the case. Too many franchisors are still relying on a day or two of initial training and handing their franchisees a weighty printed manual to read in their own time.
Smart (and successful) franchisors recognise the importance of training, onboarding and support to success and have adopted the latest training techniques to make the process far more effective.
This isn’t the latest training technique but it may be the greatest

It’s called Blended Learning
Gone are the days of one-size-fits-all training methods. Modern franchisees have diverse learning styles and preferences, requiring a blended learning approach that combines various delivery methods. This technique integrates traditional classroom-style training with online modules, video tutorials, interactive simulations and hands-on practical sessions.
By catering to different learning styles, franchisors can ensure that franchisees effectively absorb and retain the knowledge and skills imparted during training.
The key is to understand your franchisees’ needs
Understanding those needs actually starts before your franchisees even come on board with you. Because not all franchisees will fully match up to your franchisee selection criteria, an effective Franchisee Selection Process will assess and match your prospective franchisees’ strengths and weaknesses against your criteria, instantly identifying the successful candidates’ training needs.
Franchisee Selection: How to Select Franchisees with the Right Stuff
Attracting and selecting the ‘right’ franchisees is almost always cited as the biggest challenge that franchisors face, according to surveys. So how do you attract and select franchisees with the ‘right stuff’?
This article shares some important and useful tips.
The next step is to customise your training

Imagine you’re a personal trainer. You wouldn’t expect every one of your clients to lift weights like these if they had never worked out before. You’d first assess them and tailor their training to progressively build their strength.
Then why do franchisors use one-size-fits-all training programmes? By tailoring your training programme to accommodate individual franchisee’s differences, your franchisees can develop a deeper sense of ownership and relevance, leading to increased engagement and better performance.
Put it all together on your very own intranet
For franchisors looking to drive greater franchisee performance and profitability across their system, implementing a franchise intranet can be a game-changer.
While printed franchise operations manuals have been the traditional method for documenting processes, sharing information and training, an intranet offers significant advantages that can supercharge franchisee success.
Read more here.
Need help to improve your franchisee training and manual?
Developing an effective franchise intranet and training programmes takes more than digitising your existing manual and uploading it online. As a teaching, marketing and franchise professional, I have the expertise you need to take your intranet and training to the next level.
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